Practice Policies & Patient Information
Complaints
If you have a complaint please contact the Manager Ruth Thacker either by phone or in writing.
Please see the below link for our complaints policy.
Thank you.
Data Choices
East London overarching Information Sharing Agreement (ISA). Please see below webpage as this holds the Privacy Notice and the Data Protection Impact Assessments for most of our data sharing programmes.
Your Data Matters to the NHS
Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments. The NHS is committed to keeping patient information safe and always being clear about how it is used.
How your data is used
Information about your individual care such as treatment and diagnosis is collected about you whenever you use health and care services. It is also used to help us and other organisations for research and planning such as research into new treatments, deciding where to put GP clinics and planning for the number of doctors and nurses in your local hospital.
It is only used in this way when there is a clear legal basis to use the information to help improve health and care for you, your family and future generations.
Wherever possible we try to use data that does not identify you, but sometimes it is necessary to use your confidential patient information.
You have a choice
You do not need to do anything if you are happy about how your information is used. If you do not want your confidential patient information to be used for research and planning, you can choose to opt out securely online or through a telephone service. You can change your mind about your choice at any time.
Will choosing this opt-out affect your care and treatment?
No, choosing to opt out will not affect how information is used to support your care and treatment. You will still be invited for screening services, such as screenings for bowel cancer.
What do you need to do?
If you are happy for your confidential patient information to be used for research and planning, you do not need to do anything.
To find out more about the benefits of data sharing, how data is protected, or to make/change your opt-out choice visit www.nhs.uk/your-nhs-data-matters
GP Net Earnings
31 March 2019 – GP Earnings Statement
“All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working in Maylands Healthcare in the last financial year was £74,389 before tax and National Insurance.
This is for 4 full time GPs, 1 part time GPs, 3 full time salaried GP’s, 0 part time salaried GP’s and 1 locum GPs who worked in the practice for more than six months”
31 March 2018 – GP Earnings Statement
“All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working at Maylands Healthcare in the last financial year was £92,438 before tax and National Insurance.
This is for 5 full time GPs, 0 part time GPs, 3 full time salaried GPs, 0 part time salaried GPs and 0 locum GPs who worked in the practice for more than six months.”
31 March 2017 – GP Earnings Statement
“All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working at Maylands Healthcare in the last financial year was £80,813 before tax and National Insurance.
This is for 5 full time GPs, 0 part time GPs, 3 full time salaried GP’s, 0 part time salaried GP’s and 0 locum GPs who worked in the practice for more than six months.”
Practice Privacy Notices
Please see below Practice Privacy Notice
Please read the attachment below if you have any questions about the GP DPR – General Planning Data for Practice and Research: NHS Digital transparency notice
Please also see below “Privacy Notice – Candidates Applying for Work” and “Privacy Notice – Employees”.
Summary Care Records (SCR)
Our practice is participating in NHS national programme for IT. We share summary of your vital clinical information i.e. Medication, Allergies and Adverse reaction to drugs, with the NHS Emergency Care Providers like A&E, Out Of Hours GP and Walk-in Centre.
This is to ensure that our patients receive safer and quality care during urgent or emergency situations. Please do let us know if you would like to opt-out from this initiative.